Freight and delivery

Your package will be shipped from KreStoffer’s warehouse in Odense (Denmark), with either GLS or PostNord. (Parcel = commercial). We send our products exclusively as secure cargo, so that your goods can be tracked via Track & Trace. The total shipping cost of your order is displayed before your final order confirmation.

Note that in countries outside the EU, the local/national customs authorities may apply customs duties or taxes on delivery (purchased product). Line2Line cannot be held responsible for such additional costs for the delivery or product. Additional costs such as customs duties or taxes outside the EU are not normally visible in the shopping cart, as customs and tax rules are highly specific to the country in question.

Please feel free to contact us by e-mail for assistance, as we have gained some experience on customised relationships with a number of countries outside the EU.

In case of transport damage to physical products, please contact PostNord or GLS.

Delivery time is dependent on which country you live in. GLS is statistically slightly faster than PostNord.

Orders may therefore be subject to delayed delivery time from KreStoffer’s suppliers (PostNord and GLS)..

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